Facilitating Membership Growth and its Retention. The Processing of Memos for Formal Requests of Payments that are being directed to the National Office from the Provincial Offices relating to work executed within the Department. The Processing of Memos for the Payment of the Recruitment of New members upon receipt of their first subscription deduction. Attending to Members’ enquiries and queries. Administering Fulltime Shopstewards. Carrying out tasks as per Secretariat Department request. Initiating, Organizing and Coordinating Campaigns. Dealing with Gender related issues. Facilitating the process of other Union Cancellations.
Functions of the Departmental Staff
ACTING HEAD OF DEPARTMENT – GLORIA YEKI (011) 242- 4635
Head of Department is the central force of management within the department and plays the pivotal role in optimizing membership growth, also providing a leadership role within the department. The Head of Department is responsible for the development and implementation of the strategic and operational plans facing the department. The departmental budget and projects within the departments’ mandate are managed by the head. Drafting the departmental budget and its management also rests with the Department Head. In a nutshell, the Head of Department is responsible for the department as a whole.
ADMINISTRATIVE SUPPORT – NONKULULELO SIGWILI (011) 242-4641
Commonly referred to as the Admin Support, the Administrative support is the link to all departmental staff members and is responsible for the administration within the department, specifically the everyday office tasks. The administrative support is also responsible for providing all the administrative support to the department, co-coordinating meetings for the department and administering Fulltime Shopstewards. Another central but focal role that the administrator plays is the client liaison for the department.
GENDER AND CAMPAIGNS OFFICER – DIMAKATSO MONAMA (011) 242 -4638
The Gender and Campaigns Coordinator is primarily effective within two (2) responsibilities. That of campaigns and gender, gender within the Organizations, the workplace and society at large.
The Coordinator plays a crucial role within the department, with regard to the coordination of gender related issues. This individual is responsible for the development of programs, revival of gender structures and maintaining the relationships between the Organization and other Non Governmental Organizations (NGOs) and Gender machinery. The coordinator coordinates national gender activities through the National Gender Structure. This National Gender Structure links POPCRU with the Federation, the Congress of South African Trade Unions (COSATU). Furthermore, the Gender and Campaigns Coordinator also deals with the Provincial Gender Coordinators through the Provincial Secretaries.
This individual within the department coordinates both internal and external campaigns through the directive of the Organizing Head of Department. The Coordinator is responsible for the development of campaigns and programs and their allocated provincial budget requests.
These campaigns range from Recruitment, Gender, HIV/ AIDS and others.
To sum up, the Gender and Campaigns Coordinator provides the valuable and well-organized approach to campaigns, gender and HIV/ AIDS awareness and transformation within the Organization.
MEMBERSHIP AND RETENTION OFFICER – NOMAHLANGU NKOSI (011) 242- 4639
The Membership and Retention Officer is responsible for the Membership Database/ System. This Officer within the Department assists in enhancing membership growth and retention as well as effectively handle members’ complaints and queries. The Officer is also responsible for managing the facilitation of members cancelling their Union subscription from other competitor unions. Another pivotal role executed by this personnel is that of generating monthly recruitment payment and membership reports, their compilation and verification as well as keeping their records. As a monitoring role, the Officer further assists with the administration of membership audits and distributes them to the relevant stakeholders. Another central role played by this portfolio is assist in the dissemination of information and promotional materials to members, thus strategically assisting in their retention.
RECRUITMENT OFFICER – NTSHEMBO NKANYANE (011) 242- 4633
Implement the membership recruitment strategy, Manages the administration of recruitment of members, Manages the administration of membership audits, Implements membership recruitment drives and campaigns as set out at NEC, Disseminates information and promotional material and Monitors achievement of recruitment targets by provinces.
IN CASE OF EMERGENCIES CALL: 0760524141 or 0711883740